microsoft surface data eraser no disk drive found microsoft surface data eraser no disk drive found
. use only 4GB drive . Select the USB drive by clicking the radio button next to it and then click the Start button to begin preparing Surface Data Eraser bootable USB. Insert the bootable Microsoft Surface Data Eraser USB stick into the supported Surface device. The Microsoft or Surface logo appears on your screen. These models include: Internal components can'tbe serviced individually. Step 5: The tool automatically shows your USB drive. @jaxne we will close this issue. Insert the bootable Microsoft Surface Data Eraser USB stick into the supported Surface device. When a Surface device is returned to a Microsoft Service Center it goes through a data wipe process to ensure that the devices data is erased. Tried imgburn but I don't know which boot files are required, @jaxne . The USB 2.0 drive works without any issues. The tool comes in handy when you Surface is not booting, and you want to send it to service. I will try this as soon as I am home. then inserted transcend usb 2.0 GB pendrive, . https://1drv.ms/u/s!AmZoRRusRV59pWIFnpHuyM7klxFe?e=dWxkwa, @DanRev0519 . Sign up for a free GitHub account to open an issue and contact its maintainers and the community. I bought and confirmed I had a USB 3.0 thumb drive. Both USB thumb drives are new. Step 3: Turn on the Surface device and boot from the bootable USB connected to it. Please guide me, Scan this QR code to download the app now. Even though the Microsoft Surface Data Eraser tool is compatible with Windows in S mode, you wont be able to create the USB stick on Windows 10/11 S. The Microsoft Surface Data Eraser tool is a custom tool for Surface devices running Windows 10/11. Create a Surface Data Eraser drive, and then start the device from that drive. d. Release the Volume Down button. Data that is stored on the Surface device's internal storage is erased at the Microsoft Service Center when the Surface device is repaired. Back in the day I used DBAN, bit haven't had to do this in ages. If the Start button is disabled, check that your removable drive has a total capacity of at least 4 GB. b. Select Continue. To boot a Surface device that has been wiped with Microsoft Surface Data Eraser, you will first need to reinstall the Windows operating system. and rerty it. I will try the surface data eraser tool and see if it helps. Any section you choose will open to show you more info. Confirm USB drive of at least 4 GB is connected. To learn more about the data wiping capabilities and practices Microsoft uses during the service process for Surface, see Protecting your data if you send your Surface in for service. I'll copy the contents manually over to it and see if I can get it to boot on the Surface to wipe it. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Choose the account you want to sign in with. I was able to get that .iso file to work. Just strange that all 3 computers do the same thing. Wipe the partitions first as Valuvanee suggest. Support for Surface Pro 9, Surface Laptop 5, and Surface Studio 2+. I'm done wasting my precious time on this. Thanks for the assist. Separate option for 2021 and support for newer devices including Surface Laptop Studio, Surface Pro 8, and Surface Go 3. However, feel free to re-open if you have additional questions, comments or suggestions to help improve the contents of this documentation. format fs=fat32 Here is the downloadable bootable .iso link google drive Unable to power down Precision using power button? @RAJU2529 thank you sir let me try it out. @RAJU2529 OK just tried unzipping all the files to the thumbdrive and booting the Surface Go on it. b. ]LOG]!>
To remove data from a Surface device without removing the Windows operating system, you can use the Reset your PC function. @DanRev0519 . ***> wrote: Yes sir it worked very well as it was intended.Thax very much sir. d. To continue this discussion, please ask a new question. Release the button once the UEFI screen appears. after extracting copy all the contents of "usbimage" to the Root of the usb pendrive say F:\, method 2 This version of Surface Data Eraser adds support for the following devices: This version of Microsoft Surface Data Eraser adds support for Surface Go. Select Continue to acknowledge that you have a USB drive of at least 4 GB connected, as shown in Figure 2. If you need to ensure the security of your sensitive data by destroying all information from your Surface devices safely and permanently, use theMicrosoft Surface Data Eraser tool. Architecture re-design to reduce the need to update with new product releases, Notification available for new tool updates, Surface Pro 7, Surface Pro X, and Surface Laptop 3, Extra storage devices (drives) for Surface Pro and Surface Laptop devices. downloading link for few 64bit surface devices https://1drv.ms/u/s!AmZoRRusRV59pWA6JRKo8QkUwQE3?e=bT1yuD, Please could you send a new link for downloading the iso file cos i also tried to create the usb bootable file but it keeps failing at 5% , i need the one for 64bit , thanks, 64bit surface devices https://1drv.ms/u/s!AmZoRRusRV59pWA6JRKo8QkUwQE3?e=bT1yuD, pliz @RAJU2529 am requesting for the new download link coz this one is expired Select the USB drive of your choice from the USB Thumb Drive Selection page as shown in Figure 4, and then select Start to begin the USB creation process. chkdsk C: /f /r /b /x /v Refer to this link to learn how to get into the Surface UEFI. ]LOG]!>. When you run Surface Data Eraser on the Surface Data Eraser USB drive, a log file is generated in the SurfaceDataEraserLogs folder. Filed Under: Windows 10 Tagged: Bootable USB, Surface. For more info, see How to prepare your Surface for service. list disk to your account. I would recommend testing if there is a problem extracting any other files, like ZIP files, RAR files and others, on the computer where this tool fails. After you create a Microsoft Surface Data Eraser USB stick, you can boot a supported Surface device from the USB stick by following this procedure: Surface Data Eraser on Surface Studio and Surface Studio 2 can take up to 6 minutes to boot into WinPE before disk erasure can occur. Figure 1. While it has been rewarding, I want to move into something more advanced. [LOG[FAILURE ( 7711 ): Disk OSDDiskIndex(0) can not be found! Step 2:Next, you need to prepare the Surface device to boot from USB. and our I also tried two different USB drives, both are 16GB drives. NOTE: The download page lists other tools for the Surface device as well. The download size is about 360 MB. I tried using bootable USB but i get an error message that 'there is a problem recovering your PC'. This version of Surface Data Eraser includes: This version of Surface Data Eraser includes bug fixes and adds support for: This version of Surface Data Eraser adds support for: This version of Surface Data Eraser is compiled for x86 and adds support for the following devices: This version of Surface Data Eraser includes bug fixes. Onedrive link https://1drv.ms/u/s!AmZoRRusRV59tiVtKmuA3opMI-aV?e=Pjry1Z, Google drive link https://drive.google.com/file/d/1svQJHtMfh-krQt9DNvyUg07m_MRhxBbj/view?usp=sharing, download the iso file and write on a USB pen drive.do u mind sharing for devices like surface 4 pro, for older devices 2020 year and earlier You can also download a recovery image for your sp4 to a usb and reinstall windows 10 pro. Hello! b. I suspect a bad hard drive but its out of warranty so I'm hoping to find a fix. To learn more about the data wiping capabilities and practices Microsoft uses during the service process for Surface, see Protecting your data if you send your Surface in for service. Figure 2.
This thumb drive is now ready to be inserted into a Surface device, booted from, and wipe any data on the device. Select any of the following sections or select Show all. clean A Microsoft Surface Data Eraser USB stick requires only the ability to boot from USB. 4. This version of Microsoft Surface Data Eraser adds support for the following devices: Surface Data Eraser v3.2.45.0 and above can be used to restore Surface Pro or Surface Laptop devices with the 1TB storage option in the scenario that the device shows two separate 512GB volumes or encounters errors when attempting to deploy or install Windows 10. My Surface wont turn on. Decommission a Surface device from corporate or organizational use. Note The image and deployment tools that are used must be based on the Windows 10, version 1703 (Spring Creators) update or a later Windows 10 update. Right now it doesn't even boot up due to some boot record issue. Select Complete to finish the USB creation process, as shown in Figure 5. :::image type="content" source="images/microsoft-surface-data-eraser/fig5-complete.png" alt-text="Complete the Microsoft Surface Data Eraser tool"::: Microsoft Surface Data Eraser is a tool that boots from a USB stick and allows you to perform a secure wipe of all data from a compatible Surface device. Figure 6. c. Press and release the Power button. Hi Mr. RAJU, I am having the same problem as jaxne, could you send a working link for the bootable ISO again? Confirm USB drive of at least 4 GB is connected"::: Microsoft doesnt have physical destruction capabilities. Separate option for 2021 and support for newer devices including Surface Laptop Studio, Surface Pro 8, and Surface Go 3. Figure 5. Architecture re-design to reduce the need to update with new product releases, Notification available for new tool updates, Surface Pro 7, Surface Pro X, and Surface Laptop 3, Extra storage devices (drives) for Surface Pro and Surface Laptop devices. @RAJU2529 Thanks. Hopefully, you can get it going again. If I don't get this resolved soon, I'm just going to send in this Surface Go. Diskpart isnt able to create a new drive that I'm aware of, only partitions and volumes. Accept or decline the software license terms by typing Accept or Decline. Turn off your Surface device. And before we tell you how to create a bootable USB of Microsoft Surface Eraser tool, please keep in mind that the tool doesnt work third-party devices. using windows 10 adk and winpe adds on files. @jans-at .You already created bootable pendrive. Prepare a Surface device to be sent for repair. If you pressed Y in step 6, due to the destructive nature of the data erasure process, another dialog box is displayed to confirm your choice. I need to format my Surface Go before sending it in for repair and can't even get this utility to work. Cookie Notice After clicking the Download button, you will see a page where you can select the tool that you want to download. Step 1: Visit this page of Microsoft to download the Surface Data Eraser installer. This version of Microsoft Surface Data Eraser adds support for the following: This version of Microsoft Surface Data Eraser adds support for Surface Pro with LTE Advanced. first format the Pendrive with FAT32 format using diskpart command. However, this does not prevent your data from being recovered with forensic or data recovery capabilities. Tap or click OK to erase the contents of the USB drive. Read the software license terms, and then close the Notepad file. I formatted the USB stick with Diskpart. We have gone through our first lifecycle of Surfaces in our environment and removing he drives before disposal is not that simple of a proposition. Does anyone know of the download location for the driver? Do these have to be USB 3.0 thumb drives? Any additional suggestions would be great. If it doesn't see the drive then it won't show in the boot order. In this video I look at using the Microsoft Surface Data Eraser to make a UEFI Bootable USB that can be used to Securely Wipe a Microsoft Surface. Most likely the SSD is fine. Choose x64 (for 2021+ devices only) for 2021 or newer devices, choose x64 for 2020 and older devices or ARM64 for Surface Pro X from the Architecture Selection page, as shown Figure-3. onedrive link To remove data from a Surface device without removing the Windows operating system, you can use the Reset your PC function. When you run Surface Data Eraser on the Surface Data Eraser USB drive, a log file is generated in the SurfaceDataEraserLogs folder. The following Surface devices that have1TB drive configuration and use a single solid-state drive (SSD) are not impacted by this issue. When the Surface device boots, a SoftwareLicenseTerms text file is displayed, as shown in Figure 5. Press and hold the volume-up button on your Surface, and, at the same time, press and release the power button. This version of Surface Data Eraser includes: This version of Surface Data Eraser includes bug fixes and adds support for: This version of Surface Data Eraser adds support for: This version of Surface Data Eraser is compiled for x86 and adds support for the following devices: This version of Surface Data Eraser includes bug fixes. Already on GitHub? When the Congratulations screen is displayed, you can eject and remove the thumb drive. [LOG[## Disk(0) was not found. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. The utilit. Select X to close Microsoft Surface Data Eraser. To boot your device from the USB stick follow these steps: a. I don't think anything crucially private or important is on it. Due to this configuration, you have to target Disk2 or Disk3 instead of Disk0, depending on the device and whether an SD card is present. This version of Microsoft Surface Data Eraser adds support for the following: This version of Microsoft Surface Data Eraser adds support for Surface Pro with LTE Advanced. [!TIP] Insert the bootable Microsoft Surface Data Eraser USB stick into the supported Surface device. Reddit and its partners use cookies and similar technologies to provide you with a better experience. @RAJU2529 Thank you. Run the DataEraserSetup.msi installation file that you downloaded from the Microsoft Download Center. https://drive.google.com/file/d/1-90wbQ0uqBUq_RhsKjS3OwqoQsN6Gb0-/view?usp=sharing. Select Success. I was rightfully called out for
If youre using a USB 2.0 device, you might get the following screen with We recommend that you use a USB 3.0 thumb drive with at least 4 GB of space message. Microsoft Surface Data Eraser is a free tool from Microsoft to help Surface users to securely delete data without booting into Windows operating system. active @jans-at Today just now i successfully created a bootable iso file for 64bit. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Thank you. Microsoft Surface Data Eraser is a tool that boots from a USB stick and allows you to perform a secure wipe of all data from a compatible Surface device. MS Surface Go has been sent in. To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). If your device does not boot to USB using these steps, you may need to turn on the Enable Alternate Boot Sequence option in Surface UEFI. Does my Surface use removable media to store data? A Microsoft Surface Data Eraser USB stick requires only the ability to boot from USB. Begin the Microsoft Surface Data Eraser tool. You signed in with another tab or window. The Surface Data Eraser tool rejoins the two drives into a single storage-spaces drive. I'm just sending in this MS Surface Go that has caused this time suck in the first place. Press any key to shutdown device now . There are also tools like Partition Wizard Bootable CD/USB to partition and delete data from unbootable PCs. I am trying to create a multibootstick with the latest eraser tools and need a ISO for that @RAJU2529 can you maybe share how you managed to create an iso out of the created usb stick (the one the microsoft tool created). Thank you. tried using the Microsoft Surface Data Eraserto wipe and rebuild the partitions first? Confirm USB drive of at least 4 GB is connected. I thought for sure one of these was but it doesn't say anything on it. Reimage devices containing sensitive data. Most Surface models don't have removable storage media. Select Yes to continue erasing data on the Surface device. To work around this issue, changethe deployment tool to target DISK2. To wipe a Surface Laptop running Windows 10 S, you must first create the Microsoft Surface Data Eraser USB drive on another computer with Windows 10/11 Pro or Windows 10/11 Enterprise. I tried surface data eraser but I get an error message that "no disk drive found". Have you For easy usage i will create bootable Microsoft Drive data eraser tool.iso file and then i will upload online and then i will paste the link here. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Choose the account you want to sign in with. If your Surface continues to fail during this process, it is passed to the repair line to remove any faults. USB thumb drive selection>"::: See Recovery options in Windows 10 for more information. Any section you choose will open to show you more info. After downloading, run the setup file and then follow on-screen directions to complete the installation. Step 2: Next, you need to prepare the Surface device to boot from USB. No need to physically destroy the storage unless you have some high compliance requirement that demands it. Is it the size of the drive? Figure 2. Here are the instructions b. Simply click the Start button. To get a storage driver, click load driver.". If you can turn on your Surface Duo, reset it to factory settings before you send it to us for service. This utility only requires you to boot from a USB, and it will need to have at least 4 GB of available storage. Tool doesn't format USB drive. For information about the changes provided in each new version, see the following notes: This version of Surface Data Eraser includes bug fixes. You are the best person to look after your data. [LOG[################################################]LOG]!>
After you create a Microsoft Surface Data Eraser USB stick, you can boot a supported Surface device from the USB stick by following this procedure: [!NOTE]
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