apple technical specialist vs genius apple technical specialist vs genius
At Apple, the learning never ends, and team members continually support each other. Description. Of course, every employee's experience is different but we recently spoke with former Apple "specialist"AlbertAdolphusto find out what it wasreally like for him: Time at Apple: I worked for Apple in a Connecticutstore from October 2010 through May 2012. Through articles and guided exercises, the course covers the tools, services, and best practices used by a help desk professional, technical coordinator, or service provider for an organizations Mac, iPhone, and iPad users. Youre supporting people. Once the product was purchased it was our obligation to the consumer to have an amazing out of box grand gesture, offering free personal training, and an immediate hands-on learning experience. Your email address will not be published. /* ]]> */ margin: 0; I have just finished High School and back in year 10/11 I have always wanted to work at Apple as a Genius or Technical Specialist. Apple is an exciting place, and weird stuff happened every day, as can be expected in retail. Previous Apple employee here. What is the process like for applying to become a Genius or Technical Specialist? font-weight: bolder; } any proposed solutions on the community forums. Senior Systems Engineer. Marathons In Pa 2021, Required fields are marked *, UNESCO } I learned a lot and grew exponentially as a result through the extensive experience exercised there. Excellent prioritization skills and an ability to make decisions quickly. What it's REALLY like to work in an Apple store:You get to work with really creative people. Apple is a drug-free workplace. .date { } Technical Experts will carry out problem-solving across a range of. Of course, every employee's experience is different but, we recently spoke with former Apple "specialist". In addition to the Genius Bar for hardware repairs, you have more immediate support options. Apple Professional Training exams are offered online and cost $149. At the store I was introduced to a manager who explained that the following Saturday morning they were having a hiring event at 7 a.m., and she invited me to attend. Through an estimated 13 hours of content, users will cover developing a deployment strategy, using Apple Business Manager and Apple School Manager, and configuring devices with an MDM solution. I spoke with a manager who asked when Id be available for an interview, and we picked a time. Get your questions answered by an expert via phone, chat, email, or even Twitter. After completing an estimated 14 hours of learning content, users can take an exam to earn the Apple Certified Support Professional certification. We are open. Roles include Creative, Technical Specialist, and Genius. } User level:Level 1. If you have a talent for hands-on problem solving, you can address customers technical issues to reconnect them with the Apple experience they love. Marathons In Pa 2021, More people than ever are using Mac, iPad, and iPhone to do their best work, and the demand for Apple-certified IT professionals has never been greater, said Susan Prescott, Apples vice president of Enterprise and Education Marketing. I will never forget them. Most of those employees agree that the 39-year-old Cupertino, California-based tech giant is a great place to work. Looks like no ones replied in a while. Check out 9to5Mac on YouTube for more Apple news: Apple operates more than 500 retail stores acros. Then she told me how her phone contained a very important message that would break her heart if she were to lose it forever. } The difference between Specialist and Genius: I was never an Apple Genius because I was a part-time employee, and Apple only offers Genius positions as a full-time job. width: 150px; 1-800-MY-APPLE, or, Sales and They are designed to create a high level of technical proficiency among Macintosh service technicians, help desk support, technical support, system administrators, and professional users. The next 10 days were essentially Apple boot camp. We played ice-breaker games and learned everything Apple history, achievements, programs, the the companys mission statement, benefits and stock options. font-size: 16px; You fulfill Apples service commitment with style, speed, and skill. click here to select a store and view pay information. Both full-time and part-time jobs are available. .panel-grid-cell .widget-title { Apple is a drug-free workplace. Your base pay will depend on your skills, qualifications, experience, and location. Youre reading 9to5Mac experts who break news about Apple and its surrounding ecosystem, day after day. .metaslider .flexslider { font-size: 16px; $13 / hr. .main-navigation { text-align: center; ChitlinsCC, Feb 7, 2019 6:38 PM in response to Whatsup143, Feb 7, 2019 6:41 PM in response to ChitlinsCC, Feb 7, 2019 6:45 PM in response to Whatsup143. Apple certification programs are IT professional certifications for Apple Inc. products. Well-written sample resumes for this job showcase duties such as ensuring a great customer experience, determining customer needs, maintaining personal interaction with clients, recommending products, answering to inquiries, and reporting to Genuis/Technical Specialist (Former Employee) - New York, NY - November 17, 2020. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. United States Department of Labor. The courses are sequential, and build on skills and concepts as the user progresses. To try and to fail, text-align: right; We find courage. padding: 10px 20px; Apple Jobs/Roles (Genius/Technical Specialist) The Best Snapchat Games To Play Right Now, Disable UPnP On Your Wireless Router Already, This Android Wallpaper Can Brick Your Phone, The 6 best new features coming to Apple computers, I adopted a dog in 2020, and this handheld vacuum cleaner helped me keep fur off every surface in my house, A company in Uganda is turning the waste from bananas into rugs, place mats, and baskets, How metalworkers in India are keeping the 600-year-old craft of Bidri art alive, Doing these 24 uncomfortable things will pay off forever, Yes, Apple just killed iTunes here's what that means for your library of music, movies, and TV shows. It lasted 10 days and was always closely monitored by a manager and a store lead employee. display: block; width: 150px; Apple has also partnered with the Mac Admins Foundation to ensure additional access to the new Apple exams. width: 100%; Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Even if youre juggling more than one customer, you stay conscious of their time demands as well as your own. An aptitude for acquiring skills in technical repairs and an eagerness to learn about all Apple products and devices. After concluding the final interview I was informed that I had made the cut, and would be starting with the company the following week. Youll grow your career skills, too, because leaders here take an active role in your professional development. } Then she told me how her phone contained a very important message that would break her heart if she were to lose it forever. Geniuses often made $25 to $30 an hour based on their tenure. ISESCO Another perk of working there: Customers love Apple, so my days were often pleasant. Your work hours will be based on business needs. Apple introduces new professional training to support growing IT At the store I was introduced to a manager who explained that the followingSaturdaymorning theywere having a hiring event at7 a.m., and she invited me to attend. The difference between "Specialist" and "Genius": I was never an Apple Genius because I was a part-time employee, and Apple only offers Genius positions as a full-time job. I also think readers might find the level of diversity among the talent at Apple very inspiring. It was a month before any of us would be on the sales floor alone. font-size: 16px; 283 reviews from Apple employees about working as a Technical Specialist at Apple. Once the product was purchased it was our obligation to the consumer to have an amazing "out of box" grand gesture, offering free personal training, and an immediate hands-on learning experience. From what I knew, many Geniuses who had been there since the store opened its doors were making well over $US40 an hour. Get your questions answered by an expert via phone, chat, email, or even Twitter. The Apple mobile device and Mac certifications were provided to me as training for the roles. Challenge Daytona Bike Course 2020, }. Title(s) held: My official title was "specialist." to learn and to grow, background-color: #f5853b; Each of those locations employs over 100 people totalling about about 30,000 full- or part-time retail workers. body.layout-full { Applecare At Home Advisor salaries - 14 salaries reported. You use your amazing diagnostic and people skills to assure Genius Bar customers of swift resolutions to their technical issues. Geniuses often made $US25 to $US30 an hour based on their tenure. Apple Professional Training exams are offered online and cost $149. Come Specialista Tecnico aiuterai i nuovi utenti a muovere i primi passi con i prodotti Apple e seguirai i clienti affezionati per assicurarti che ricevano unassistenza veloce ed efficiente. People who recognize themselves I guess the one part of the job I didnt look forward to was closing the store at night. #footer-widgets aside { width : 25%; } @import url(//fonts.googleapis.com/css?family=Roboto:400&display=block); body,button,input,select,textarea { font-family: "Roboto"; font-weight: 400 } #masthead.site-header .hgroup h1 { font-family: "Roboto"; font-weight: 400 } #page-wrapper h1,#page-wrapper h2,#page-wrapper h3,#page-wrapper h4,#page-wrapper h5,#page-wrapper h6 { font-family: "Roboto"; font-weight: 400 } .main-navigation, .mobile-nav-frame, .mobile-nav-frame .title h3 { font-family: "Roboto"; font-weight: 400 } #masthead .hgroup h1, #masthead.masthead-logo-in-menu .logo > h1 { color: #000000 } #masthead .hgroup .support-text, #masthead .hgroup .site-description { font-size: 28px; color: #000000 } #page-title, article.post .entry-header h1.entry-title, article.page .entry-header h1.entry-title { font-size: 32px; color: #000000 } .entry-content { font-size: 16px } .entry-content, #comments .commentlist article .comment-meta a { color: #000000 } .entry-content h1, .entry-content h2, .entry-content h3, .entry-content h4, .entry-content h5, .entry-content h6, #comments .commentlist article .comment-author a, #comments .commentlist article .comment-author, #comments-title, #reply-title, #commentform label { color: #000000 } #comments-title, #reply-title { border-bottom-color: #000000 } .entry-content h1 { font-size: 32px } .entry-content h2 { font-size: 28px } .entry-content h3 { font-size: 24px } .entry-content h4 { font-size: 20px } .entry-content h5 { font-size: 18px } .entry-content h6 { font-size: 16px } #masthead .hgroup { padding-top: 25px; 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