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If you're 65 or older, you may have to pay a senior driver fee. If you discover any discrepancies in the summary of the Car Rental Transaction contained in the voucher, please inform us of this as soon as possible. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com When I wanted to pick up my rental car in Las Vegas, I showed up with a debit card instead of a credit card.This was clearly my fault and legally, Wisecars would not have been obliged to reimburse me with anything.But since the actual rental company Fox Cars confirmed that they will not charge Wisecars for anything, Wisecars agreed to re-imburse me with a 75% voucher, valid for 2 years.The 25% held back were to cover their administrative costs, which I totally accept.In all my communication I would like to mention Joana for an outstanding customer service - quick & useful answers and very friendly.To sum this up: based on this good experience (with Joana) after the issues I myself have caused, I will certainly book again with Wisecars and I can only recommend Wisecars. Wisecars | Terms of Service Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com It stated, nothing more to pay. The website's interface is user-friendly, making it easy for users to search for the perfect rental car based on their preferences and budget. Re: Has anyone renter through Wisecars? Thank you very much Dominik for all your support this morning. Please note, in most cases Car Rental Companies will reserve a security deposit even if you purchase one of our DeductibleProtection products. DeductibleProtection covers theft, vandalism, and damage to the vehicle, including: Wisecars DeductibleProtection products do not cover the following: Should your vehicle get damaged during your rental, youmust notify Wisecars within 24 hoursof the date on which the incident took place and no later than 48 hours after the rental period is completed. This excludes any changes to the booking which result in the change of the price of the booking, such as changing the duration of the rental period or the rental cars class, or the Car Rental Company changing its rates following the original booking. You are always welcome to give us another call if you need further assistance!Have a nice day.Kind regards,Rachel from Wisecars. I spoke with someone when I called that within 5 minutes he resolved the problemI also reached out by email and was also responded to in a very timely mannerThank you for being so available. They may be needed if you wish to make a claim. We're sorry to hear that the booking process did not meet your expectations.We offer free 48h cancellations for all of our bookings. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com DeductibleProtection covers up to {{currency}} 1000 of your deductible. Do you agree with Wisecars's 4-star rating? Dear Yiset,Thank you for contacting us! wisecars protection package | Promo Tim Deductible Protection also covers damages that are usually excluded from Collision Damage Waiver which is offered by Car Rental Companies. Only persons listed as drivers on the Car Rental Agreement can drive the car. My apologies for any inconvenience. Worldwide distribution. I highly recomend this web site for needed car rental. Easy, links to all required info pertaining to rental. Some of this include complete insurance and others do not include it at all. If you made a booking more than 24 hours ago and have still not received a confirmation email, it is most likely that the email was blocked by the Anti-Spam service of your email account. Wisecars car rental comparison. At the airport, the vendor failed to deliver the car and we had to scramble to make alternate arrangements, while traveling with an infant. If you are late for your pick-up, you could lose your car. Anyone can write a Trustpilot review. | Read 10,941-10,953 Reviews out of 10,953 In the event that your booking is cancelled by the Car Rental Company, a full refund will be made to the person that originally paid for the booking. Our website includes a full description of each car type, including the typical number of passengers and pieces of luggage each can accommodate. Voice your opinion today and hear what 12,837 customers have already said. Dear Sarah,Thank you for reaching out to us. Wisecars is a car rental broker staffed by people who have worked in the online car rental industry for over 20 years. To improve our service and website, we may use small data files known as Cookies. If you do not agree with any part of them, you must not proceed with your booking. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. Please note, we only delete personal data on the request of the individual. Just hours before my flight and they responded me on time to have all information that I will need for my trip. Re: Wisecars car rentals 3 years ago Save Every driver must have a full, valid driving licence that they have held for at least 1 year (2 or more years required at certain locations; this will be confirmed during the booking process). One of our helpful agents will be in contact with you to address the request. You have a guaranteed booking with us and with one of our trusted premium suppliers. Please note that waiting for a partner's comment or documentation might extend this timeline in rare cases. If additional information is required, the process may be extended for another 28 calendar days. You can also check this information on the Supplier Terms and Conditions at the bottom of the page.Unfortunately, we cannot refund you for any extras accepted at the pick-up. By using our website, we assume you agree to our, Bring a copy of the voucher as well as a full physical driver's license and a credit card, all in the main driver's name to the rental desk. When you book this company through a third party website (think expedia, rentalcars.com) it shows up as free cancellation. It offers you effective protection from viruses and zero-day threats, a lightweight, clean, and easy-to-use app, and a 30-day money-back guarantee. Lumpen Radio is a project of Public Media Institute a registered 501 (c) non-profit organization. If you do not reply within 15 calendar days to any of Wisecars emails, the case will automatically be closed without any resolution and/or compensation. The site says free cancellation until 48 hours before the pick up time and I was a almost month in advance!!! Manage bookings effortlessly. Powered by, We use cookies to give you the best experience. I then contact wise cars to see if they can help as I was not happy at all and that wise cars did not make me aware of all these additional cost! We offer a price comparison of major and independent car rental suppliers around the world! If your plans change in advance, you can bring your pick-up time forward by amending your booking. As long as you read all of the terms and conditions, and abide by them, you will have a seamless experience. Vous serez bientt contact par l'un de nos agents via support@wisecars.com pour analyser ce problme et vous apporter une solution. One of our helpful agents will be in contact with you to address the request. wisecars.com Review - Scam Detector Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com We will let you know whether an additional fee will apply when you confirm your pick-up and drop-off time in your booking request. You can contact our 24/7 customer service through support@wisecars.com or calling our number (646) 813-0129. Yes it's there in the small print. The car rental company will charge you for the additional driver for the whole time that you have the car. Called Wise to ask why instructions do not say 'Major Credit Card'? brenda survivor baby father Worst customer service. He is a very good representative for your business! This option is available in most countries, however, always check the fuel policy of the Car Rental Company. If you want to change your drop-off time after you have already picked up the car, you will need to contact the car rental company directly. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com Please reach out to support@wisecars.com for assistance.I sincerely apologize for the inconvenience.UPDATE:One of our agents has sent you a refund form for the extra taxes and fees which were supposed to be included in the pre-paid rate. Youll have to pay for any optional extras (such as child seats and GPS devices), along with young driver, additional driver and one-way fees, when you pick up your rental vehicle. Easy to find, book and pay. I did some research when looking at hawaii and went against it due to the horrendous reviews. If not, you will need to purchase the cover at the car rental company counter. If not, you will need to purchase the cover at the car rental company counter. If you have already provided us with your flight details, the car rental company will be able to track your flight. The prices were great. See the full list of exclusions under section Deductible Protection Products will not cover. We do not delete personal data on the request of a third party. This way, you could remove all your private data from the Internet by using these steps. We will pass along the kind words to Dominik.Have a nice day!Kind regards,Rachel from Wisecars. Wisecars is an online car rental broker offering: - Car rental deal comparison - Customer support - Car rental coverages for Wisecars bookings. No refunds will be given if a Car Rental Company refuses to supply a car because of undisclosed endorsements or because you cannot provide a driving licence, its counterpart, or the required information about endorsements. Please read carefully the terms of the Car Rental Agreement before signing it.
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