attempted to install on an unsupported platform xtu attempted to install on an unsupported platform xtu
profile. Hi there@AndrewG_Intel,1. You signed in with another tab or window. However, that's the current version on the website: Rogrio, Thank you for posting in the Intel Communities Support. 4. Tried them all Sign up here Another installation is in progress. You may re-send via your Intel XTU Install Helper is designed to automate such procedure, providing an easier way to install XTU on unsupported platforms. Please do not hesitate to contact us back if you have additional inquiries. Or did you select another reinstallation option (e.g. For this scenario, it is important o mention that your Intel Core i7-4790K processor is not supported/compatible with the tool, as you can confirm in the following link: https://www.intel.com/content/www/us/en/support/articles/000057552/processors/intel-core-processors.html. However , when i tried to install it again, it came up with this error I downloaded the software from Intel (version 6.5.1.321) and it would not install: error 0x80070643 attempted to install on an unsupported platform. Ok, I did it again and changed the explanation as it looks like the installation routine changed. After investigating this further, we would like to inform you that in Intel XTU 7.7.0 we discontinued support for SKL-S/H (Skylake) per our rolling platform support model as that platform is very old and discontinued. So I tried this but every time I try to run it now it says theres another performance tuning app running. after making the shortcut, i added this (DISABLEPLATFORMCHECK=1) but in the Target field, couldnt be added in the Start in: field, i think its an honest mistake. However, now that I have this new unit, which is the exact same as my last, when I try to install intel XTU I keep getting the following error: Error 0x80070643: Failed to install MSI package. Right-click on the MSI file and hold, drag a little ways onto a blank spot on your desktop and select create shortcut here. Help document on how to use Intel XTU. Thank you for posting on the Intel communities. Open IntelXTU_Install_Helper.exe by double-click. Sign in here. For more complete information about compiler optimizations, see our Optimization Notice. Os is win 10 pro. Unlocked CPU's can utilize programs like Intel XTU. All install attempts of XTU without the workaround fail. How can I get this working? [3374:2EE0][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to execute MSI package. My CPU is 8550u. No changes to bios settings.Please advise. This is the workaround I used:https://kallelilja.com/2018/12/workaround-xtu-attempted-to-install-on-an-unsupported-platform/In summary, it disables the platform check when the installer is running. We have not heard back from you so we will proceed to close this thread now. Follow the instructions to uninstall the Intel XTU. You are pretty clever on figuring this out. Intel XTU Install Helper is designed to automate such procedure, providing an easier way to install XTU on unsupported platforms. The XMP profile is enabled for maximum RAM performance.4. You may re-send via your [Solved] samtools: error while loading shared libraries: libcrypto.so.1.0.0: cannot open shared object file, k8s Error: [ERROR FileAvailableetc-kubernetes-kubelet.conf]: /etc/kubernetes/kubelet.conf already exists, [Solved] NoSuchMethodError: org.springframework.boot.web.servlet.error.ErrorController.getErrorPath, [Solved] flink web ui Submit Task Error: Server Respoonse Message-Internal server error, Mysql Error: 1140 In aggregated query without GROUP BY, expression #2 of SELECT list contains nonaggregated column a.store; this is incompatible with sql_mode=only_full_group_by, [Solved] Mybatis multi-table query error: Column id in field list is ambiguous, [Solved] fluentd Log Error: read timeout reached. [3374:2EE0][2018-10-12T02:59:15]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, options: 0x7, disable resume: No [3374:2EE0][2018-10-12T02:59:15]i000: Caching bundle from: 'C:\Users\joemp\AppData\Local\Temp{1DA93E47-63FD-4398-8A5C-1B0B0C78FDF9}.be\XTUSetup.exe' to: 'C:\ProgramData\Package Cache{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}\XTUSetup.exe' [3374:2EE0][2018-10-12T02:59:15]i320: Registering bundle dependency provider: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, version: 6.4.1.25 [3374:2EE0][2018-10-12T02:59:15]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: Active, restart initiated: No, disable resume: No [3374:2BE0][2018-10-12T02:59:16]i305: Verified acquired payload: XTUInstaller.msi at path: C:\ProgramData\Package Cache.unverified\XTUInstaller.msi, moving to: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25\XTUInstaller.msi. Based on that, it is expected for the application to show all kinds of inconsistencies and not to work as expected, including problems, like in this case, at the moment to try to update it. Internal graphics is set to "auto." I know i am a bit late, but hope this helps.Try throttlestop. Intels products and software are intended only to be used in applications that do not cause or contribute to a violation of an internationally recognized human right. I attempted to manually install these drivers with the inf file which includes the needed sys file using pnputil which prints a message that driver packages have been added. Begin to resent that: you are trying to install on an unsupported platform.Can you advise me how to install the program.More information in the pictures. ^^. Intel XTU is not supported on Non-K SKU mobile platforms (such asKBL-R U/Y), not even for hardware monitoring purposes. The Intel XTU overclock software fails to install citing an "Attempted to install on an unsupported platform" error. I wanted to get the Intel Extreme Tuning Utility installed and play around with some overclocking on my 2017 HP Spectre X360 13, which Im currently running with an HP Omen e-gpu and an Nvidia GTX-1060Ti. Hi, Intel XTU won't install on my system because it says that it is unsupported on my platform. Inside the XTU software I can see that my 6700k is detected so I am not sure what's causing the "unsupported platform" behavior. I would ask that someone update the XTU pagewhere it lists the 6700k as compatible with the current software, so that anyone else still overclocking 6700k's will know they need to download the older version of XTU. for a basic account. I have already ordered that processor. [0C74:2708][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to configure per-machine MSI package. Cul es la marca y el nmero de modelo que est utilizando? Now it appears that once you click Ok it deletes the folders and files. First, you were unable to install Intel XTU, but know you managed to install it and the only remaining issue is that you are unable to use the overclocking settings. Make a shortcut in the folder, then adjust the properties. You may still get it from third-party websites, but please be aware that we do not recommend downloads from an unofficial website, we only provide this information for your convenience. More than likely, yes. Ive done something along with unistalling Microsoft visual C++ 2012 or something like that. Lets users to install XTU on unsupported platforms. The unit I had had intel XTU installed, and I could easily use it to undervolt my pc when I would game on it along with a GTX1080 egpu, no problems at all, everything ran smoothly. Current theory is that Intel XTU also try to detect the platform its running during startup instead of just during installation, and unlike I7 8550U, none of the Ice Lake platform have ever been supported by XTU, there are no legacy code for XTU to fall back to. For more complete information about compiler optimizations, see our Optimization Notice. If you sign in, click, Sorry, you must verify to complete this action. I kept trying to google the problem but all I can find are very unhelpful intel customer support threads. Search the list of compatible processors here-, https://downloadcenter.intel.com/download/24075/Intel-Extreme-Tuning-Utility-Intel-XTU-. if u have any other way to undervolt the CPU, it will be appreciated. Because only K series overclocking CPU is supported. Open this folder in windows explorer C:\ProgramData\Package Cache\ and sort by date, newest at the top. I dont know why you are getting that conflict with an already running app. Your email address will not be published. First things first - am not a youtuber, posted this video just to help others. How to install WKHTMLTOPDF 0.12.1.4 on Ubuntu 16 Xenial. This issue also came up with the previous (7.8) release. : selecting the option "to keep files", etc.)? For more complete information about compiler optimizations, see our Optimization Notice. That is correct. Is this a laptop or handbuilt PC? Thank you for posting on the Intel communities. BUILT IN - ARTICLE INTRO SECOND COMPONENT, Content Type: Product Information & Documentation, 8th Generation Intel Core i7 Processors. When you launch the Intel XTU, click the Help tab located in the upper-right corner of the application to view the help document on how to use this utility. If you sign in, click, Sorry, you must verify to complete this action. I havent messed with XTU in a long time. Some things ive tried is installing an older version which didnt work. Attempted to install on an unsupported platform, Reference https://kallelilja.com/2018/12/workaround-xtu-attempted-to-install-on-an-unsupported-platform/, In short, download a good exe point installation, and then stop in this screen, Sort by modification time in the folder C: (programdata) package cache, and find the file containing Intel_ XtuInstaller.msi , save this MSI. [3374:2EE0][2018-10-12T02:59:15]i358: Pausing automatic updates. New comments cannot be posted and votes cannot be cast. Difficult to know what the problem is. If you sign in, click, Sorry, you must verify to complete this action. Resolution Intel XTU is not supported on Non-K SKU mobile platforms (such as KBL-R U/Y), not even for hardware monitoring purposes. Run Intel XTU Install Helper You can execute with an argument in first place. GitLab: couldnt execute POST against https://gitlab.mysite.com/api/v4/runners: Post https://gitlab.mysite.com/api/v4/runners: x509: certificate signed by unknown authority, GE APEL50LZ 50 Qt Per Day Dehumidifier Review. I got my laptop from my school, and i cant get into the bios so anything within the bios isnt an option. cmd> IntelXTU_Install_Helper.exe , > Please enter the file name of proper XTU Installer: . I am experiencing the same issue. After installation of xtu, copies of these drivers are located in the xtu installation folder in program files. I appreciate all the information provided. Thank you very much for this fix. Uninstall Intel XTU. Any ideas why this is happening? If you require a response, contact support. [3374:2EE0][2018-10-12T02:59:18]i318: Skipped rollback of package: XTUInstaller.msi, action: Uninstall, already: Absent [0C74:2708][2018-10-12T02:59:18]i319: Applied rollback package: XTUInstaller.msi, result: 0x0, restart: None [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}, package: XTUInstaller.msi [3374:2EE0][2018-10-12T02:59:18]i351: Removing cached package: XTUInstaller.msi, from path: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25[3374:2EE0][2018-10-12T02:59:18]i326: Removed dependency: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} on package provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {973805E6-9CDB-43F8-A14E-2161532B56A7}, package: SSCERuntime_x86_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: None, restart: None, disable resume: No [3374:2EE0][2018-10-12T02:59:18]i330: Removed bundle dependency provider: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} [3374:2EE0][2018-10-12T02:59:18]i352: Removing cached bundle: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, from path: C:\ProgramData\Package Cache{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}[3374:2EE0][2018-10-12T02:59:18]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: None, restart initiated: No, disable resume: No [0C74:2708][2018-10-12T02:59:18]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No. Your model is not approved for running Windows 10. thanks. OpenSSL Error messages: [Solved] Android Studio For Mac Error: Intel HAXM is required to run this AVD,VT-x is disabled in BIOS, After npm5, execute NPM cache clean and report an error, jenkins+sonar-scanner Scan Error: Failed to find typescript module.Please check, NODE_PATH contains location of global typescript or install locally in your project, 4 ways to update to the latest Node.js version on a Mac, Win7 is unable to install the program to prompt the installer integrity check has failed, Caffe installation and compilation problems importerror: no module named skimage.io, Another installation is in progress is prompted when win7 installs new applications, The Difference Between Hadoop job-kill and Yarn application-kill, [Solved] The bean sysDictService could not be injected because it is a JDK dynamic proxy. It was origianlly my private 30-minute project. Please click the verification link in your email. Is this correct? I am going to work on the case. If it is, please provide screenshots of the status of the settings/options and of the error message: Or are you still having issues installing Intel XTU? Thank you! Processor is a i7-6700k, which is listed as supported. It is saying that i have old drivers and need the nwest version xtu although it is the one directly from intel website. Didnt work for me. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. A blog about curiosity being a good habit. You are very welcome and thank you for your response. Thank you for your patience in this matter. See Intels Global Human Rights Principles. I followed all the steps but when I go to launch Intel XTU it just tells me that there are missing drivers and I cannot launch it. During install of the currently latest version of Intel XTU (7.9.0.24) I receive a platform unsupported error, while my CPU is shown as supported on the download page.The error:error 0x80070643 attemptedto install on an unsupported platform, I managed to install the application in the way described here:https://www.jas-team.net/2019/07/30/intel-xtu-attempted-to-install-on-an-unsupported-platform/In short: I used the commandline with command:msiexec /i Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1. I noticed they updated the installer roughly a month ago. Intel Extreme Tuning Utility (Intel XTU) shows error during the installation: Attempted to install on an unsupported platform. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Install intel xtu Error: "Attempted to install on an unsupported platform" Want to install Intel XTU on x1c 2018, suddenly found that no matter what, even the old version can not be installed. HiI have a Latitude E6410 and I tried to install the XTU. If you would like to continue to use Intel XTU, you should go back to using the version you previously had on the system prior to installing the 7.7.0 release (the 7.6.0 version or newer will support SKL-S/H). The cpu might not support that program. There are no error messages when the software is running. And then when it shows you some files, click on date modified once, and open the first two files one after another. This does not make sense. I have a feeling that this system instability, and XTU's install problems are linked, though I don't know for sureand would still like to pursue troubleshooting the XTU software itself. I am able to overclock manually in the BIOS, but I feel like the intent of Intel XTU is such that I don't need to overclock that way. You must log in or register to reply here. I tried installing Intel XTU, as this is generally recommended as the program to use to undervolt intel CPUs, though when I try to install, I get the message "Attempted to install on an unsupported platform". Try to install an older version of intel xtu, Instead of undervolting, try reducing the maximum processor state in Windows 10. Want to install Intel XTU on x1c 2018, suddenly found that no matter what, even the old version can not be installed. I just ran it again and then added more information to the post. I have not heard back from you. Please click the verification link in your email. Intel has been dropped XTU support for certain CPUs (Such as 8550u, 8250u, and etc), resulting installer to reject installation process with 'unsupported platform_error'. The current, non default parameters are: XHCI handoff is disabled. Thanks very much, works well. 7.7 was the last one that worked. Download Intel XTU Installer from official intel download center. Posted in Cooling, Linus Media Group Here's a guide https://www.laptopmag.com/articles/use-maximum-cpu-power-windows-10[/quotemsg]. It's worth mentioning that since my initial post, my system has been incredibly unstable (as the SSU log will no doubt show.) Do they really stop supporting CPUs over the course of a few months? Please do not enter contact information. Scan this QR code to download the app now. 1- Just to make sure we understand correctly the current behavior: 2- Was the "reinstall of Windows" a full clean install from scratch? 09-27-2022 08:03 AM. Windows 10 version is 21H2, which is listed as supported. Just add space between msi and disablecheck=1, i couldnt find the Intel_XtuInstaller.msi file. In order to review this further, could you please provide us with the following details? i did everything and in the end, c-users-your user name stayed same it didnt change as you said , You mean this part? So, if you put it in, say c:\xtu you would just do the same thing in that folder. Thanks again for checking into this. Im assuming you didnt copy/paste the exact path I have in the article? This comes after a reinstall of Windows 10, where the XTU software was working on the previous install. Your email address will not be published. (i clicked on the ok before running the installer) because else it will say another installer is running, Dont know, honestly. Download Intel XTU Install Helper from repository release tab. All PC related content is welcome, including build help, tech support, and any doubt one might have about PC ownership. Principle: xtuexe decompresses an MSI in temp every time, but if the installation fails or succeeds, it will delete the MSI. The BIOS settings I used from my previous system, where XTU worked, are still in effect. [3374:2EE0][2018-10-12T02:59:16]i323: Registering package dependency provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, version: 4.0.8854.1, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:16]i325: Registering dependency: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} on package provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:16]i323: Registering package dependency provider: {275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}, version: 6.4.1.25, package: XTUInstaller.msi [3374:2EE0][2018-10-12T02:59:16]i301: Applying execute package: XTUInstaller.msi, action: Install, path: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25\XTUInstaller.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" REMOVEALLAPPDATA=""' [3374:2EE0][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to install MSI package. It's not about the hardware in your rig, but the software in your heart! The list has been updated with the following supported processors: Intel Extreme Tuning Utility (Intel XTU): https://www.intel.com/content/www/us/en/download/17881/29183/intel-extreme-tuning-utility-intel-xtu.html?wapkw=xtu. Dell Latitude 5501: is it worth upgrading the CPU . My CPU is 8550u. The Intel sign-in experience has changed to support enhanced security controls. For a better experience, please enable JavaScript in your browser before proceeding. You can easily search the entire Intel.com site in several ways. The SSU file is attached.5. Windows 8.1/10 WHQL support is enabled. Sorry, you must verify to complete this action. 4- Run the Intel System Support Utility (Intel SSU) to gather more details about the system: To upload and attach a file, use the "Drag and drop here or browse files to attach" option below the response textbox. Copy Intel_XtuInstaller.msi to your desktop. I dont know if it runs on everything. Archived post. The E6410 may not have been "Approved" to run W10 but it does flawlessly. There are too many BIOS and configs out there, so dont have any suggestions, unfortunately. "Attempted to install on an unsupported platform" I noticed they updated the installer roughly a month ago. I have recently uninstalled xtu and I tried to reinstall it. "Attempted to install on an unsupported platform". It says the folder specified in the start in box is not valid. You can execute with an argument in first place. Intel Core i7-8650U Processor (8M Cache, up to 4.20 GHz), Why Intel XTU may show message: Attempted to install on an unsupported platform. For any other inquiries, please don't hesitate to contact us back. [3374:2EE0][2018-10-12T02:59:15]i359: Paused automatic updates. You can also try the quick links below to see results for most popular searches. Power Limit Throttling on Intel i5-8250u ? [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleRollbackLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi_rollback.log' [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi.log' [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x86_ENU.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x64_ENU.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i201: Planned package: XTUInstaller.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i299: Plan complete, result: 0x0 [0C74:2708][2018-10-12T02:59:12]i300: Apply begin [0C74:2708][2018-10-12T02:59:12]i010: Launching elevated engine process.
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